IREM-LA Chapter Event Policies

Policy Statement: Our chapter is committed to fostering a safe, positive, and respectful atmosphere for all members and guests. As such, it is essential that everyone adheres to standards of conduct that reflect our values and promote a welcoming environment.

• Attendees are expected to behave in a manner that is respectful and appropriate, upholding the integrity and values of the Chapter and IREM.
• All members and guests should feel valued and respected. Discriminatory or exclusionary behavior is not tolerated.
• If an individual exhibits rude or disrespectful behavior at an event, the Chapter reserves the right to remove the individual from that event.
• The Chapter reserves the right to restrict any individual's registration and/or attendance at future events should their behavior be deemed inappropriate or disruptive.

Age Restriction

• Due to IREM HQ Policy, no attendees under the age of 21 are permitted at any IREM-LA Chapter events. This includes any private or designated event areas contracted by IREM-LA.

Ticket Name Change

• Any changes to the name on a ticket without at least 48 hours' notice will incur an additional service fee.

Event Registration / Reservation Cancellations

• Full Refund: Registrations or reservations may be cancelled with a full refund if the cancellation is made no later than 72 hours before the event. Please note that refunds will be processed less any merchant charges assessed on the funds received.
• No Refund: Registrations or reservations cancelled within 72 hours of the event are non-refundable.

Substitutions

• Substitutions are allowed if the substitute is in the same registration/reservation pricing group as the original attendee. We appreciate receiving 72 hours' advance notice of any substitutions. Any on-site substitutions not previously communicated with the Chapter will incur an additional service fee.

Refunds for No-Shows

• We are unable to provide refunds for event fees, registrations, sponsorships, or reservations for no-shows. We appreciate your understanding.